QUESTIONS & ANSWERSAsk a Question
My remote will not change channels or volume, nor turn the tv on or off. I changed the batteries & still nothing. I suppose over time, the remote can wear out. I just want to make sure that's the problem before I order a new one. Thanks!
Samsung has some sequences to try correcting instances like yours - but I have never heard of them working. This is what I suggest to people. First, Fresh batteries - pleasure know that pulling batteries from another remote may not have the same power as new batteries. Next, I also suggest a power cycle. To complete a power cycle, turn off your TV - and keep it unplugged for about 60 seconds before replugging it back in. Then remove the fresh batteries from your remote control and hold down any button for 60 seconds - this drains residual power from the remote - then reinstall the batteries. From there, give the remote a whirl. Newer remotes have a very easy and effective manual pairing program - unfortunately, remotes such as yours does not have this same capability. please let me know if the above works.